PRIVACY POLICY

1. Introduction

CloudPlay Experiential Studios Pvt Ltd ("CloudPlay," "we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and all individuals whose personal data we collect and process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cloudplayxp.com, engage our services, or interact with us in any other capacity.

Please read this policy carefully. By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

2. Who We Are

CloudPlay Experiential Studios Private Limited is a creative design and experiential agency incorporated in India on 13 December 2024, recognised as a Startup by the Department for Promotion of Industry and Internal Trade (DIPP Certificate No. DIPP188285). We specialise in:

• Event Content Production & Motion Design
• 3D Animation, CGI & VFX
• 3D Event Design & CAD
• Web-Based Games & Event Microsites
• Interactive Installations & Experiential Technology

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Submit a contact or enquiry form on our website
• Request a quote or proposal
• Engage us for creative or event services
• Communicate with us via email, phone, or social media
• Register for events, platforms, or web-based engagement tools we create

This may include: your name, company name, email address, phone number, job title, project details, and any other information you choose to share.

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or source
• Cookies and similar tracking technologies (see Section 8)

3.3 Information from Third Parties

We may receive information about you from third-party platforms such as LinkedIn, Instagram, or other social media if you interact with us there, or from clients who share contact details on behalf of their teams for project delivery purposes.

4. How We Use Your Information

5. Legal Basis for Processing

Where applicable under data protection laws (including India's Digital Personal Data Protection Act, 2023), we process your personal data on the following grounds:

• Consent: Where you have given us explicit consent
• Contractual Necessity: To fulfil a contract with you
• Legal Obligation: As required by applicable law
• Legitimate Interests: To improve services without overriding your rights

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

🛡️ Secure and permanent deletion follows each period.

8. Cookies & Tracking

Manage your preferences through browser settings. Note that disabling certain cookies might affect functionality.

9. Your Rights

To exercise these rights, email us at studio@thecloudplay.com.

15. Contact Us